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AI Work Index

Tour guide

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AI displacement risk

10%

Low

Range 7.12–12.32%

Tour guide has 43% AI task overlap but 67% human bottleneck protection — lower risk than 63% of occupations in the live market. AI is more likely to enhance this role than replace it.

Augmented

Service & Sales Workers·SGD 2,881/mo (2,525–3,857)·~3.1K workers in SG·Updated 2026-06-11

Structural pressure, not a prediction of job loss. Displacement tends to arrive through slower hiring, wage compression and role redesign before layoffs.

Wage 4% below group median Risk near group median #23 of 45 in Service & Sales Workers →
01

Why This Score

How much AI overlaps with this job's tasks, offset by human advantages and local demand. How this works

Tasks AI can handle

With 43% AI task overlap (based on Felten AIOE, Eloundou GPT exposure, and ILO occupational exposure), the Tour guide tasks most exposed include: reservation management, menu recommendations, order processing, loyalty program tracking, and basic customer query handling via chatbots.

  • • Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
  • • Describe tour points of interest to group members, and respond to questions.
  • • Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.

O*NET tasks for this occupation with the most observed AI usage (Anthropic task data).

What AI can't do here

At 67% human bottleneck protection, the tasks that remain hardest to automate for Tour guide include: genuine hospitality and warmth, reading customer moods, handling complaints gracefully, creating memorable experiences, and adapting service to cultural expectations.

Main insulation channels: Non-routine work + Relational work — the work-context dimensions behind this occupation's human bottleneck.

Skills to focus on

Emotional IntelligenceConflict De-escalationCultural SensitivityExperience Crafting

Brynjolfsson et al. (2023) found customer service agents using AI saw +14% productivity, with the biggest gains among junior workers — AI compressed the experience gap.

Sources: Felten AIOE (2021), Eloundou GPT Exposure (Science, 2024), ILO GenAI (2025), Pizzinelli et al. bottleneck model. Full methodology.

02

Singapore Now

Current labour market conditions and how they affect this role.

Cooling, but not collapsing. Vacancies are softer, yet retrenchment remains low and hiring still exceeds resignations.

Vacancy

3.1%

↓ 11.4% YoY

Hiring

2.6%

vs 1.6% resign

Retrenchment

1.5

per 1,000 · low

Re-entry

78.5%

find work in 12mo· -1.6pp

Clerical, Sales & Service Workers · 2025 Q4

Top Industries

Accommodation & Food Services
26%
Wholesale & Retail Trade
25%
Administrative & Support Services
13%

Industry vacancy overlays use the latest published detailed cross-tab, which can lag the main labour monitor.

03

What You Can Do

Frequently asked questions

Will AI replace Tour guide?

Tour guide has 43% AI task overlap but 67% human bottleneck protection — lower risk than 63% of occupations in the live market. AI is more likely to enhance this role than replace it. Net displacement risk: 10% (Low). Median wage: SGD 2,881/month.

What is the AI risk score for Tour guide?

Tour guide has an AI displacement risk of 10%, rated Low. AI task overlap: 43%. Human advantage: 67%. Local demand buffer: 56%.

What career transitions are available for Tour guide?

Tour guide has modeled transition pathways to related occupations. The strongest adjacent pathway is Rail station service assistant, based on skill and wage similarity (model-estimated). Transition scoring accounts for wage preservation, training ease, and destination quality.

How does Tour guide salary compare in the live market?

Tour guide earns a median gross wage of SGD 2,881/month in the live market (25th-75th percentile: SGD 2,525-3,857). This is 36% below median across all 562 scored occupations, and 4% below group median within Service & Sales Workers occupations.