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AI Work Index

Headline risk

34%

High Risk

Executive Assistant

United States role viewSynthetic blend · 3 occupationsISCO 4120

This page reuses the same role shell as Singapore, but the component occupations are mapped onto the United States layer so the score, context, and support bundle reflect US public evidence.

Median wage: USD 37,2301,007.2 currentConfidence medium

Why this score

Exposure 81%

Weighted overlap across component occupations

Bottleneck 42%

Human coordination and physical presence protection

Demand resilience 29%

Blended local-market buffer for this role

Confidence 54%

Component coverage and mapping quality

Workflow profile

Heuristic workflow context blended from the role mix. This explains the score; it is not used as a direct local-market forecast.

CreativeAmbiguityInstitutionalRelationshipsRegulatoryPhysicalCoordinationTool Speed

Workflow dimensions (0 = low, 1 = high)

United States support

Evidence bundle

Task coverage 100%

Weighted task overlap from O*NET statements and Anthropic penetration

Wage context USD 37,230

Median annual wage from BLS OEWS

Demand outlook 0%

Employment projections and openings from BLS

Preparation Job Zone 2

Preparation and entry requirements from O*NET and BLS

Support sources
11/11 source families Updated from O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration

Support snapshot

Job zone

2

The occupation usually needs some preparation before entry.

Median wage

USD 37,230

USD 32,660 to USD 44,070

Openings

128.5K

0.0% projected change

Median age

36.8

1.2M employed

Occupation profile

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Job Zone 2 · Some preparation

The occupation usually needs some preparation before entry.

Task primitives

Matched task weight share: 100% · Effective coverage: 32%

Concentration: 25%

Wage context

Median annual

USD 37,230

Mean annual

USD 38,480

Hourly median: USD 18

Employment: 964,530 workers

10th percentile: USD 28,280

90th percentile: USD 48,870

Demand outlook

2024 employment

1007.2K

2034 employment

1007.6K

Openings: 128.5K

Projected change: 0.0%

Education: High school diploma or equivalent

Work experience: None

On-the-job training: Short-term on-the-job training

Median wage in projections: USD 37,230

Employment of receptionists is projected to decline 0 percent from 2024 to 2034.

Requirements and friction

Telework: 2.7%Telework: 97.3%Credentials: <5%Credentials: >95%Credentials: <0.5%Credentials: >99.5%Credentials: <0.5%Credentials: >99.5%

Telework: 2.7% · Telework: 97.3% · Credentials: <5%

Narrative and skills

AdaptabilityInterpersonalCustomer service

Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.

Receptionists are employed in nearly every industry.

Receptionists typically need a high school diploma or equivalent and good communication skills.

The median hourly wage for receptionists was $17.90 in May 2024.

Employment of receptionists is projected to decline 0 percent from 2024 to 2034.

Jobs: 1,007,200

Median pay: USD 37,230

Employment outlook: Employment of receptionists is projected to decline 0 percent from 2024 to 2034.

Openings: 300

Tasks and tools

  • 1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. · AI use 100%
  • 2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. · AI use 0%
  • 3. Transmit information or documents to customers, using computer, mail, or facsimile machine. · AI use 0%
  • 4. File and maintain records. · AI use 0%
  • 5. Hear and resolve complaints from customers or the public. · AI use 100%
  • 6. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. · AI use 0%
Microsoft Excel · hot · in demandMicrosoft Office software · hot · in demandMicrosoft Outlook · hot · in demandMicrosoft Word · hot · in demandGoogle Docs · hot Intuit QuickBooks · hot
AdaptabilityInterpersonalCustomer service

Work context

  • Telephone Conversations: 5.0/5
  • Contact With Others: 4.9/5
  • Frequency of Decision Making: 4.6/5
  • E-Mail: 4.5/5
  • Face-to-Face Discussions with Individuals and Within Teams: 4.4/5
  • Indoors, Environmentally Controlled: 4.3/5

Tech density

6/6

6 hot · 4 in demand

Work pace

4.6/5

Average of the strongest work-context signals.

Worker profile

Median age: 36.8

Total employed: 1.2M · Under 25: 22% · 25 to 54: 56% · 55+: 21%

Support note

Built from O*NET occupation descriptions, task statements, technology skills, work context, Job Zones, Anthropic task penetration, BLS OEWS wages, BLS projection tables, BLS ORS requirements, BLS OOH narrative content, BLS skills data, and BLS CPS occupation age tables.

Source vintage

O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration

Component occupations

Management executive

n/a · 40% weight

Management executive

Receptionists and information clerks

43-4171 · 30% weight

Open

Secretary/PA

Support bundle: Some preparation

Financial managers

11-3031 · 30% weight

Open

Administration manager

Support bundle: Moderate preparation

Methodology

Shared spine

structural_pressure = exposure × (1 - bottleneck)

Country layer

headline_risk = structural_pressure × (1 - country_demand_resilience)

Published limitations

This is a synthetic role view built from mapped occupations. It reuses the same shell and visual components as the Singapore role pages, but only the US sources that actually exist are rendered here.