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AI Work Index

Headline risk

1%

Very Low Risk

Social and community service managers

United States AI Work IndexISCO 1120major_group_fallback

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

219.8 current · 233.9 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $78K

Median annual wage

Demand 6%

Projected employment change over 10 years

Preparation Zone 4

Typical preparation needed for this occupation

Occupation profile

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Task evidence

100% weighted task match · 20% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 78,240

Employment 2024

219.8K

Projected Change (2024–34)

6.4%

Openings (2024–34)

18.6K

Wage distribution

Bottom 10%: USD 50,02025th pctl: USD 62,420Median: USD 78,24075th pctl: USD 100,600Top 10%: USD 129,820

Demand outlook

Employment of social and community service managers is projected to grow 6 percent from 2024 to 2034, faster than the average for all occupations.

Education: Bachelor's degree Experience: Less than 5 years

Role Profile

AdaptabilityInterpersonalProblem solving and decision making

Tasks

  • 1. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. AI use: 83%
  • 2. Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. AI use: 0%
  • 3. Direct activities of professional and technical staff members and volunteers. AI use: 0%
  • 4. Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. AI use: 76%
  • 5. Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. AI use: 0%
  • 6. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. AI use: 0%

Technologies

Microsoft Office softwareMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Project

Requirements

Telework: 28.9%Telework: 71.1%License required: 17.4%License required: 82.6%Certificate: <5%Certificate: >95%

Work context

E-Mail 5.0/5
Telephone Conversations 5.0/5
Face-to-Face Discussions with Individuals and Within Teams 4.9/5
Work With or Contribute to a Work Group or Team 4.7/5
Contact With Others 4.7/5
Indoors, Environmentally Controlled 4.6/5

Worker profile

Median age 45.0 · 471K employed

Under 25: 4% · 25–54: 67% · 55+: 28%

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