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AI Work Index

Headline risk

3%

Very Low Risk

Postmasters and mail superintendents

United States AI Work IndexISCO 1120major_group_fallback

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

13.1 current · 12.7 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $93K

Median annual wage

Demand -4%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Task evidence

100% weighted task match · 11% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 92,730

Employment 2024

13.1K

Projected Change (2024–34)

-3.5%

Openings (2024–34)

0.9K

Wage distribution

Bottom 10%: USD 81,43025th pctl: USD 87,150Median: USD 92,73075th pctl: USD 99,590Top 10%: USD 109,140

Demand outlook

Projections published, but no prose outlook available.

Education: High school diploma or equivalent Experience: —

Role Profile

LeadershipAdaptabilityCustomer service

Tasks

  • 1. Monitor employees' work schedules and attendance for payroll purposes. AI use: 0%
  • 2. Prepare employee work schedules. AI use: 0%
  • 3. Organize and supervise activities, such as the processing of incoming and outgoing mail. AI use: 0%
  • 4. Resolve customer complaints. AI use: 99%
  • 5. Hire and train employees, and evaluate their performance. AI use: 0%
  • 6. Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word

Requirements

Telework: 26.5%Telework: 73.5%License required: 7.4%License required: 92.6%

Work context

Contact With Others 5.0/5
Face-to-Face Discussions with Individuals and Within Teams 4.9/5
Time Pressure 4.9/5
E-Mail 4.9/5
Telephone Conversations 4.8/5
Work Outcomes and Results of Other Workers 4.7/5

Worker profile

Median age 44.7 · 63K employed

Under 25: 11% · 25–54: 57% · 55+: 30%

Related

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Estimated modern role scored with US data