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AI Work Index

AI displacement pressure

30%

High Risk

Food service counter attendant

Compare
At RiskService & Sales WorkersNo shortage listingClassification uncertain

Food service counter attendant has 46% AI task overlap with only 11% human bottleneck protection — higher risk than 79% of occupations in the live market. Structural displacement pressure is significant.

SGD 1,939/mo (1,400–2,495)~9.9K workers in SGUpdated 2026-05-15
Wage: 35% below group median Risk: 21pp above group median #4 of 45 in Service & Sales Workers →

Thin evidence — treat with caution.

Why This Score

How much AI overlaps with this job's tasks, offset by human advantages and local demand. Score stability: watch. How this works

Tasks AI can handle

With 46% AI task overlap (based on Felten AIOE), the Food service counter attendant tasks most exposed include: reservation management, menu recommendations, order processing, loyalty program tracking, and basic customer query handling via chatbots.

What AI can't do here

At 11% human bottleneck protection, the tasks that remain hardest to automate for Food service counter attendant include: genuine hospitality and warmth, reading customer moods, handling complaints gracefully, creating memorable experiences, and adapting service to cultural expectations.

Skills to focus on

Emotional IntelligenceConflict De-escalationCultural SensitivityExperience Crafting

Brynjolfsson et al. (2023) found customer service agents using AI saw +14% productivity, with the biggest gains among junior workers — AI compressed the experience gap.

Sources: Felten AIOE (2021), Pizzinelli et al. bottleneck model. Full methodology.

Role profile

How this role's work breaks down across key dimensions. This is a general profile, not an individual measurement.

CreativeAmbiguityInstitutionalRelationshipsRegulatoryPhysicalCoordinationTool Speed

Workflow dimensions (0 = low, 1 = high)

Singapore Now

Current labour market conditions and how they affect this role.

Cooling, but not collapsing. Vacancies are softer, yet retrenchment remains low and hiring still exceeds resignations.

Vacancy

3.1%

↓ 11.4% YoY

Hiring

2.6%

vs 1.6% resign

Retrenchment

1.5

per 1,000 · low

Re-entry

78.5%

find work in 12mo· -1.6pp

Clerical, Sales & Service Workers · 2025 Q4

Top Industries

Accommodation & Food Services
26%
Wholesale & Retail Trade
25%
Administrative & Support Services
13%

Industry vacancy overlays use the latest published detailed cross-tab, which can lag the main labour monitor.

How this changes by career stage

Senior workers benefit from institutional knowledge and judgment that AI cannot replicate. Entry-level roles have higher task overlap with AI.

Junior / Entry-level Higher AI displacement risk
Mid-career Standard risk profile
Senior / Lead More protected by experience

What You Can Do

Frequently asked questions

Will AI replace Food service counter attendant?

Food service counter attendant has 46% AI task overlap with only 11% human bottleneck protection — higher risk than 79% of occupations in the live market. Structural displacement pressure is significant. Net displacement risk: 30% (High). Median wage: SGD 1,939/month.

What is the AI risk score for Food service counter attendant?

Food service counter attendant has an AI displacement risk of 30%, rated High. AI task overlap: 46%. Human advantage: 11%. Local demand buffer: 48%.

What career transitions are available for Food service counter attendant?

Food service counter attendant has modeled transition pathways to related occupations. The strongest adjacent pathway is Petrol station attendant, based on skill and wage similarity (model-estimated). Transition scoring accounts for wage preservation, training ease, and destination quality.

How does Food service counter attendant salary compare in the live market?

Food service counter attendant earns a median gross wage of SGD 1,939/month in the live market (25th-75th percentile: SGD 1,400-2,495). This is 57% below median across all 562 scored occupations, and 35% below group median within Service & Sales Workers occupations.