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AI Work Index

Headline risk

49%

High Risk

Insurance claims and policy processing clerks

United States AI Work IndexISCO 3321crosswalk_exact

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

256.7 current · 247.2 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $48K

Median annual wage

Demand -4%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Task evidence

100% weighted task match · 16% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 48,450

Employment 2024

256.7K

Projected Change (2024–34)

-3.7%

Openings (2024–34)

20.3K

Wage distribution

Bottom 10%: USD 36,90025th pctl: USD 41,600Median: USD 48,45075th pctl: USD 59,500Top 10%: USD 73,100

Demand outlook

Overall employment of financial clerks is projected to grow 5 percent from 2024 to 2034, decline.

Education: High school diploma or equivalent Experience: None

Role Profile

AdaptabilityComputers and information technologyDetail oriented

Tasks

  • 1. Contact insured or other involved persons to obtain missing information. AI use: 0%
  • 2. Correspond with insured or agent to obtain information or to inform them of account status or changes. AI use: 0%
  • 3. Post or attach information to claim file. AI use: 0%
  • 4. Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data. AI use: 0%
  • 5. Transmit claims for payment or further investigation. AI use: 0%
  • 6. Prepare insurance claim forms or related documents, and review them for completeness. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft Access

Requirements

Telework: 39.4%Telework: 60.6%License required: 6.5%License required: 93.5%

Work context

E-Mail 5.0/5
Spend Time Sitting 4.9/5
Telephone Conversations 4.8/5
Importance of Being Exact or Accurate 4.5/5
Importance of Repeating Same Tasks 4.5/5
Indoors, Environmentally Controlled 4.4/5

Worker profile

Median age 42.1 · 274K employed

Under 25: 6% · 25–54: 72% · 55+: 22%

Related

No direct US role match is available yet for this occupation.