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AI Work Index

Headline risk

37%

High Risk

Secretaries and administrative assistants, except legal, medical, and executive

United States AI Work IndexISCO 4311title_match

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

1,944 current · 1,913.2 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $46K

Median annual wage

Demand -2%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Task evidence

100% weighted task match · 36% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 46,290

Employment 2024

1944.0K

Projected Change (2024–34)

-1.6%

Openings (2024–34)

202.8K

Wage distribution

Bottom 10%: USD 31,60025th pctl: USD 37,770Median: USD 46,29075th pctl: USD 55,650Top 10%: USD 64,150

Demand outlook

Overall employment of secretaries and administrative assistants is projected to decline 0 percent from 2024 to 2034.

Education: High school diploma or equivalent Experience: —

Role Profile

Writing and readingComputers and information technologyAdaptability

Tasks

  • 1. Use computers for various applications, such as database management or word processing. AI use: 96%
  • 2. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. AI use: 0%
  • 3. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. AI use: 100%
  • 4. Create, maintain, and enter information into databases. AI use: 97%
  • 5. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. AI use: 100%
  • 6. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordAdobe Acrobat

Requirements

Telework: 25.2%Telework: 74.8%License required: <5%License required: >95%

Work context

Telephone Conversations 4.9/5
Contact With Others 4.9/5
E-Mail 4.8/5
Face-to-Face Discussions with Individuals and Within Teams 4.7/5
Work With or Contribute to a Work Group or Team 4.6/5
Spend Time Sitting 4.6/5

Worker profile

Median age 47.9 · 1.5M employed

Under 25: 6% · 25–54: 59% · 55+: 34%

Related

No direct US role match is available yet for this occupation.