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AI Work Index

Headline risk

17%

Moderate Risk

Medical secretaries and administrative assistants

United States AI Work IndexISCO 4311major_group_fallback

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

850 current · 885.3 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $45K

Median annual wage

Demand 4%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Task evidence

100% weighted task match · 26% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 44,640

Employment 2024

850.0K

Projected Change (2024–34)

4.2%

Openings (2024–34)

85.9K

Wage distribution

Bottom 10%: USD 35,05025th pctl: USD 37,880Median: USD 44,64075th pctl: USD 49,720Top 10%: USD 60,050

Demand outlook

Overall employment of secretaries and administrative assistants is projected to decline 0 percent from 2024 to 2034.

Education: High school diploma or equivalent Experience: —

Role Profile

InterpersonalCustomer serviceAdaptability

Tasks

  • 1. Answer telephones and direct calls to appropriate staff. AI use: 100%
  • 2. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. AI use: 100%
  • 3. Transmit correspondence or medical records by mail, e-mail, or fax. AI use: 0%
  • 4. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. AI use: 0%
  • 5. Receive and route messages or documents, such as laboratory results, to appropriate staff. AI use: 0%
  • 6. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. AI use: 0%

Technologies

Henry Schein DentrixMicrosoft Office softwareeClinicalWorks EHR softwareEpic SystemsGoogle DocsIntuit QuickBooks

Requirements

Certificate: <10%Certificate: >90%

Work context

Telephone Conversations 4.9/5
Face-to-Face Discussions with Individuals and Within Teams 4.8/5
E-Mail 4.8/5
Contact With Others 4.7/5
Importance of Repeating Same Tasks 4.6/5
Spend Time Sitting 4.6/5

Worker profile

Median age 46.2 · 103K employed

Under 25: 8% · 25–54: 63% · 55+: 29%

Related

No direct US role match is available yet for this occupation.

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