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AI Work Index

Headline risk

42%

High Risk

Dispatchers, except police, fire, and ambulance

United States AI Work IndexISCO 4311major_group_fallback

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

218.7 current · 216.7 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $49K

Median annual wage

Demand -1%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Task evidence

100% weighted task match · 13% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 48,880

Employment 2024

218.7K

Projected Change (2024–34)

-0.9%

Openings (2024–34)

18.5K

Wage distribution

Bottom 10%: USD 34,60025th pctl: USD 40,240Median: USD 48,88075th pctl: USD 61,520Top 10%: USD 76,130

Demand outlook

Projections published, but no prose outlook available.

Education: High school diploma or equivalent Experience: —

Role Profile

AdaptabilityProblem solving and decision makingCustomer service

Tasks

  • 1. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. AI use: 100%
  • 2. Prepare daily work and run schedules. AI use: 0%
  • 3. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information. AI use: 0%
  • 4. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. AI use: 0%
  • 5. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. AI use: 0%
  • 6. Monitor personnel or equipment locations and utilization to coordinate service and schedules. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft WordKronos Workforce TimekeeperMicrosoft Access

Requirements

Telework: 8.3%Telework: 91.7%

Work context

Telephone Conversations 5.0/5
Face-to-Face Discussions with Individuals and Within Teams 5.0/5
Contact With Others 4.9/5
Frequency of Decision Making 4.8/5
Coordinate or Lead Others in Accomplishing Work Activities 4.8/5
Impact of Decisions on Co-workers or Company Results 4.7/5

Worker profile

Median age 40.6 · 180K employed

Under 25: 11% · 25–54: 73% · 55+: 17%

Related

No direct US role match is available yet for this occupation.

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