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AI Work Index

Headline risk

9%

Low Risk

Cargo and freight agents

United States AI Work IndexISCO 4323crosswalk_exact

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

100.6 current · 109.2 projectedConfidence medium

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $50K

Median annual wage

Demand 9%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Task evidence

100% weighted task match · 6% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 49,900

Employment 2024

100.6K

Projected Change (2024–34)

8.5%

Openings (2024–34)

8.8K

Wage distribution

Bottom 10%: USD 37,24025th pctl: USD 43,490Median: USD 49,90075th pctl: USD 62,230Top 10%: USD 76,350

Demand outlook

Projections published, but no prose outlook available.

Education: High school diploma or equivalent Experience: —

Role Profile

Detail orientedAdaptabilityProblem solving and decision making

Tasks

  • 1. Keep records of goods dispatched or received. AI use: 0%
  • 2. Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments. AI use: 0%
  • 3. Determine efficient and cost-effective methods of moving goods from one location to another. AI use: 0%
  • 4. Pay or arrange for payment of freight or insurance fees or other charges. AI use: 0%
  • 5. Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin. AI use: 0%
  • 6. Verify adherence of documentation to customs, insurance, or regulatory requirements. AI use: 96%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSAP software

Requirements

Telework: 25.3%Telework: 74.7%License required: <5%License required: >95%

Work context

E-Mail 5.0/5
Telephone Conversations 5.0/5
Time Pressure 5.0/5
Indoors, Environmentally Controlled 4.9/5
Contact With Others 4.7/5
Face-to-Face Discussions with Individuals and Within Teams 4.6/5

Worker profile

Median age 49.8 · 1.1M employed

Under 25: 4% · 25–54: 58% · 55+: 38%

Related

No direct US role match is available yet for this occupation.

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