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AI Work Index

Headline risk

64%

Very High Risk

Order clerks

United States AI Work IndexISCO 4312title_match

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

89.5 current · 74.1 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $45K

Median annual wage

Demand -17%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Task evidence

100% weighted task match · 22% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 44,660

Employment 2024

89.5K

Projected Change (2024–34)

-17.2%

Openings (2024–34)

8.0K

Wage distribution

Bottom 10%: USD 33,53025th pctl: USD 38,110Median: USD 44,66075th pctl: USD 51,890Top 10%: USD 61,680

Demand outlook

Overall employment of information clerks is projected to grow 3 percent from 2024 to 2034, decline.

Education: Some college, no degree Experience: None

Role Profile

AdaptabilityComputers and information technologyInterpersonal

Tasks

  • 1. Receive and respond to customer complaints. AI use: 100%
  • 2. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. AI use: 0%
  • 3. Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. AI use: 0%
  • 4. Verify customer and order information for correctness, checking it against previously obtained information as necessary. AI use: 0%
  • 5. Recommend merchandise or services that will meet customers' needs. AI use: 100%
  • 6. Inspect outgoing work for compliance with customers' specifications. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareAdobe AcrobatApple SafariIntuit QuickBooksMicrosoft Access

Requirements

Telework: 9.9%Telework: 90.1%

Work context

Indoors, Environmentally Controlled 5.0/5
E-Mail 4.8/5
Face-to-Face Discussions with Individuals and Within Teams 4.6/5
Telephone Conversations 4.5/5
Determine Tasks, Priorities and Goals 4.4/5
Contact With Others 4.3/5

Worker profile

Median age 35.5 · 87K employed

Under 25: 21% · 25–54: 60% · 55+: 18%

Related

No direct US role match is available yet for this occupation.

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