Headline risk
23%
Moderate RiskHotel, motel, and resort desk clerks
AI displacement pressure score for United States AI Work Index, combining global AI task overlap with local wages, employment trends, and demand signals.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Task evidence
100% weighted task match · 12% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 34,270
Employment 2024
264.2K
Projected Change (2024–34)
3.7%
Openings (2024–34)
43.6K
Wage distribution
Demand outlook
Overall employment of information clerks is projected to grow 3 percent from 2024 to 2034, decline.
Role Profile
Tasks
- 1. Greet, register, and assign rooms to guests of hotels or motels. AI use: 0%
- 2. Contact housekeeping or maintenance staff when guests report problems. AI use: 0%
- 3. Make and confirm reservations. AI use: 100%
- 4. Issue room keys and escort instructions to bellhops. AI use: 0%
- 5. Keep records of room availability and guests' accounts, manually or using computers. AI use: 0%
- 6. Record guest comments or complaints, referring customers to managers as necessary. AI use: 0%
Technologies
Requirements
Work context
Worker profile
Median age 37.9 · 99K employed
Under 25: 25% · 25–54: 58% · 55+: 18%
Related
No direct US role match is available yet for this occupation.
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Data quality
Employment data available
Narrative & sources
Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.
Although information clerks are employed in nearly every industry, many work in government agencies, hotels, and healthcare facilities. Most information clerks work full time.
Information clerks typically need a high school diploma and learn their skills on the job. Some employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.
The median annual wage for information clerks was $43,730 in May 2024.
Overall employment of information clerks is projected to grow 3 percent from 2024 to 2034, decline.
Important context
This score measures structural AI displacement pressure, not actual job losses. Local wages and demand data are specific to United States AI Work Index; the underlying AI task overlap analysis is consistent across all countries.