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AI Work Index

Headline risk

23%

Moderate Risk

Hotel, motel, and resort desk clerks

United States AI Work IndexISCO 4312title_match

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

264.2 current · 274 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $34K

Median annual wage

Demand 4%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Task evidence

100% weighted task match · 12% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 34,270

Employment 2024

264.2K

Projected Change (2024–34)

3.7%

Openings (2024–34)

43.6K

Wage distribution

Bottom 10%: USD 26,60025th pctl: USD 29,210Median: USD 34,27075th pctl: USD 37,430Top 10%: USD 44,720

Demand outlook

Overall employment of information clerks is projected to grow 3 percent from 2024 to 2034, decline.

Education: High school diploma or equivalent Experience: None

Role Profile

Customer serviceAdaptabilityInterpersonal

Tasks

  • 1. Greet, register, and assign rooms to guests of hotels or motels. AI use: 0%
  • 2. Contact housekeeping or maintenance staff when guests report problems. AI use: 0%
  • 3. Make and confirm reservations. AI use: 100%
  • 4. Issue room keys and escort instructions to bellhops. AI use: 0%
  • 5. Keep records of room availability and guests' accounts, manually or using computers. AI use: 0%
  • 6. Record guest comments or complaints, referring customers to managers as necessary. AI use: 0%

Technologies

Microsoft Office softwareFacebookMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Requirements

License required: <5%License required: >95%

Work context

Contact With Others 5.0/5
Face-to-Face Discussions with Individuals and Within Teams 4.8/5
Telephone Conversations 4.8/5
Work With or Contribute to a Work Group or Team 4.8/5
Deal With External Customers or the Public in General 4.7/5
E-Mail 4.7/5

Worker profile

Median age 37.9 · 99K employed

Under 25: 25% · 25–54: 58% · 55+: 18%

Related

No direct US role match is available yet for this occupation.

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