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AI Work Index

Headline risk

9%

Low Risk

First-line supervisors of retail sales workers

United States AI Work IndexISCO 1420crosswalk_exact

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

1,432.6 current · 1,360.3 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $47K

Median annual wage

Demand -5%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Task evidence

100% weighted task match · 30% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 47,320

Employment 2024

1432.6K

Projected Change (2024–34)

-5.0%

Openings (2024–34)

125.1K

Wage distribution

Bottom 10%: USD 31,12025th pctl: USD 37,580Median: USD 47,32075th pctl: USD 60,510Top 10%: USD 76,560

Demand outlook

Projections published, but no prose outlook available.

Education: High school diploma or equivalent Experience: —

Role Profile

AdaptabilityCustomer serviceLeadership

Tasks

  • 1. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. AI use: 96%
  • 2. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. AI use: 0%
  • 3. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. AI use: 100%
  • 4. Assign employees to specific duties. AI use: 0%
  • 5. Instruct staff on how to handle difficult and complicated sales. AI use: 78%
  • 6. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. AI use: 0%

Technologies

Microsoft ExcelMicrosoft Office softwareAdobe AcrobatAdobe IllustratorAdobe InDesignAdobe Photoshop

Requirements

Work context

Face-to-Face Discussions with Individuals and Within Teams 5.0/5
Contact With Others 4.8/5
Work With or Contribute to a Work Group or Team 4.8/5
Telephone Conversations 4.7/5
Indoors, Environmentally Controlled 4.7/5
Deal With External Customers or the Public in General 4.5/5

Worker profile

Median age 43.6 · 3.0M employed

Under 25: 8% · 25–54: 67% · 55+: 25%

Related

No direct US role match is available yet for this occupation.

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