Headline risk
14%
Low RiskConcierges
United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Task evidence
88% weighted task match · 20% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 37,320
Employment 2024
45.6K
Projected Change (2024–34)
2.3%
Openings (2024–34)
6.8K
Wage distribution
Demand outlook
Employment of concierges is projected to show little or no change from 2024 to 2034.
Role Profile
Tasks
- 1. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. AI use: 95%
- 2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. AI use: 0%
- 3. Provide directions to guests. AI use: 0%
- 4. Make travel arrangements for sightseeing or other tours. AI use: 100%
- 5. Pick up and deliver items or run errands for guests. AI use: 0%
- 6. Order flowers for guests. AI use: 0%
Technologies
Requirements
Work context
Worker profile
Median age 41.9 · 80K employed
Under 25: 9% · 25–54: 65% · 55+: 26%
Related
No direct US role match is available yet for this occupation.
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Mapping quality
crosswalk_exact · employment series present
Narrative & sources
Concierges help people at hotels, apartments, or office buildings with a variety of personal services.
Concierges usually work indoors at a front desk or other location where they have frequent contact with others. Most work full time. They may work shifts that include evenings, weekends, and holidays.
Concierges typically need a high school diploma or equivalent to enter the occupation. Once hired, workers typically receive on-the-job training to attain competency.
The median annual wage for concierges was $37,320 in May 2024.
Employment of concierges is projected to show little or no change from 2024 to 2034.
Published limitations
This page shows the local country layer, not realised individual job outcomes. The global structural baseline is shared across countries; only the local demand and wage layer changes here.
Built from O*NET occupation descriptions, task statements, technology skills, work context, Job Zones, Anthropic task penetration, BLS OEWS wages, BLS projection tables, BLS ORS requirements, BLS OOH narrative content, BLS skills data, and BLS CPS occupation age tables.