Headline risk
19%
Moderate RiskConcierges
AI displacement pressure score for United States AI Work Index, combining global AI task overlap with local wages, employment trends, and demand signals.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Task evidence
88% weighted task match · 20% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 37,320
Employment 2024
45.6K
Projected Change (2024–34)
2.3%
Openings (2024–34)
6.8K
Wage distribution
Demand outlook
Employment of concierges is projected to show little or no change from 2024 to 2034.
Role Profile
Tasks
- 1. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. AI use: 95%
- 2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. AI use: 0%
- 3. Provide directions to guests. AI use: 0%
- 4. Make travel arrangements for sightseeing or other tours. AI use: 100%
- 5. Pick up and deliver items or run errands for guests. AI use: 0%
- 6. Order flowers for guests. AI use: 0%
Technologies
Requirements
Work context
Worker profile
Median age 41.9 · 80K employed
Under 25: 9% · 25–54: 65% · 55+: 26%
Related
No direct US role match is available yet for this occupation.
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Data quality
Employment data available
Narrative & sources
Concierges help people at hotels, apartments, or office buildings with a variety of personal services.
Concierges usually work indoors at a front desk or other location where they have frequent contact with others. Most work full time. They may work shifts that include evenings, weekends, and holidays.
Concierges typically need a high school diploma or equivalent to enter the occupation. Once hired, workers typically receive on-the-job training to attain competency.
The median annual wage for concierges was $37,320 in May 2024.
Employment of concierges is projected to show little or no change from 2024 to 2034.
Important context
This score measures structural AI displacement pressure, not actual job losses. Local wages and demand data are specific to United States AI Work Index; the underlying AI task overlap analysis is consistent across all countries.