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AI Work Index

Headline risk

28%

Moderate Risk

Computer network support specialists

United States AI Work IndexISCO 3511crosswalk_exact

United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.

152.7 current · 155.5 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $73K

Median annual wage

Demand 2%

Projected employment change over 10 years

Preparation Zone 4

Typical preparation needed for this occupation

Occupation profile

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Task evidence

100% weighted task match · 26% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 73,340

Employment 2024

152.7K

Projected Change (2024–34)

1.8%

Openings (2024–34)

9.6K

Wage distribution

Bottom 10%: USD 46,01025th pctl: USD 56,720Median: USD 73,34075th pctl: USD 95,710Top 10%: USD 124,470

Demand outlook

Overall employment of computer support specialists is projected to grow 3 percent from 2024 to 2034, decline.

Education: Associate's degree Experience: None

Role Profile

AdaptabilityComputers and information technologyDetail oriented

Tasks

  • 1. Configure security settings or access permissions for groups or individuals. AI use: 97%
  • 2. Back up network data. AI use: 0%
  • 3. Analyze network data to determine network usage, disk space availability, or server function. AI use: 93%
  • 4. Document network support activities. AI use: 0%
  • 5. Install new hardware or software systems or components, ensuring integration with existing network systems. AI use: 0%
  • 6. Identify the causes of networking problems, using diagnostic testing software and equipment. AI use: 0%

Technologies

Apple macOSLinuxMicrosoft Active DirectoryMicrosoft ExcelMicrosoft Office softwareMicrosoft Outlook

Requirements

Telework: 33.5%Telework: 66.5%License required: 33.0%License required: 67.0%Certificate: 9.3%Certificate: 90.7%

Work context

E-Mail 4.9/5
Telephone Conversations 4.9/5
Indoors, Environmentally Controlled 4.8/5
Face-to-Face Discussions with Individuals and Within Teams 4.8/5
Contact With Others 4.7/5
Work With or Contribute to a Work Group or Team 4.6/5

Worker profile

Median age 42.4 · 677K employed

Under 25: 6% · 25–54: 73% · 55+: 21%

Related

No direct US role match is available yet for this occupation.

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