Headline risk
31%
High RiskLoan officers
United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.
Task evidence
100% weighted task match · 22% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 74,180
Employment 2024
301.4K
Projected Change (2024–34)
1.7%
Openings (2024–34)
20.3K
Wage distribution
Demand outlook
Employment of loan officers is projected to show little or no change from 2024 to 2034.
Role Profile
Tasks
- 1. Meet with applicants to obtain information for loan applications and to answer questions about the process. AI use: 0%
- 2. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. AI use: 0%
- 3. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. AI use: 83%
- 4. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. AI use: 0%
- 5. Review and update credit and loan files. AI use: 0%
- 6. Handle customer complaints and take appropriate action to resolve them. AI use: 100%
Technologies
Requirements
Work context
Worker profile
Median age 44.9 · 352K employed
Under 25: 5% · 25–54: 66% · 55+: 29%
Related
No direct US role match is available yet for this occupation.
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Mapping quality
crosswalk_exact · employment series present
Narrative & sources
Loan officers evaluate, authorize, or recommend approval of loan applications.
Most loan officers are employed by commercial banks, credit unions, mortgage companies, and other financial institutions. Most loan officers work full time, and some work more than 40 hours per week. Except for consumer loan officers, who spend most of their time in offices, these workers may travel to visit clients.
Loan officers typically need a bachelor’s degree and on-the-job training. Mortgage loan officers must be licensed.
The median annual wage for loan officers was $74,180 in May 2024.
Employment of loan officers is projected to show little or no change from 2024 to 2034.
Published limitations
This page shows the local country layer, not realised individual job outcomes. The global structural baseline is shared across countries; only the local demand and wage layer changes here.
Built from O*NET occupation descriptions, task statements, technology skills, work context, Job Zones, Anthropic task penetration, BLS OEWS wages, BLS projection tables, BLS ORS requirements, BLS OOH narrative content, BLS skills data, and BLS CPS occupation age tables.