Headline risk
1%
Very Low RiskClaims adjusters, examiners, and investigators
United States AI Work Index tracks this occupation on the shared structural baseline and then layers on local demand resilience, wages, and confidence.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Task evidence
100% weighted task match · 7% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 76,790
Employment 2024
356.1K
Projected Change (2024–34)
-5.1%
Openings (2024–34)
21.1K
Wage distribution
Demand outlook
Overall employment of claims adjusters, appraisers, examiners, and investigators is projected to grow 5 percent from 2024 to 2034, decline.
Role Profile
Tasks
- 1. Examine claims forms and other records to determine insurance coverage. AI use: 99%
- 2. Analyze information gathered by investigation and report findings and recommendations. AI use: 0%
- 3. Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability. AI use: 0%
- 4. Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review. AI use: 0%
- 5. Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures. AI use: 0%
- 6. Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. AI use: 0%
Technologies
Requirements
Work context
Worker profile
Median age 43.4 · 389K employed
Under 25: 2% · 25–54: 72% · 55+: 26%
Related
No direct US role match is available yet for this occupation.
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Mapping quality
title_match · employment series present
Narrative & sources
Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims.
Most claims adjusters, appraisers, examiners, and investigators work full time. They often work outside the office, inspecting properties on which insurance claims have been made, such as damaged automobiles and buildings.
A high school diploma or equivalent is typically required for a person to work as an entry-level claims adjuster, examiner, or investigator, although some positions need a bachelor’s degree or insurance-related work experience. Auto damage appraisers typically have either a postsecondary nondegree award or work experience in identifying and estimating the cost of automotive repair.
The median annual wage for claims adjusters, examiners, and investigators was $76,790 in May 2024.
Overall employment of claims adjusters, appraisers, examiners, and investigators is projected to grow 5 percent from 2024 to 2034, decline.
Published limitations
This page shows the local country layer, not realised individual job outcomes. The global structural baseline is shared across countries; only the local demand and wage layer changes here.
Built from O*NET occupation descriptions, task statements, technology skills, work context, Job Zones, Anthropic task penetration, BLS OEWS wages, BLS projection tables, BLS ORS requirements, BLS OOH narrative content, BLS skills data, and BLS CPS occupation age tables.