Structural pressure
19%
Moderate RiskLikely range
14–24%
Healthcare assistant (e.g. therapy aide/assistant)
Service & Sales Workers · SGD 2,432/mo (46% below median)
This model suggests AI is unlikely to significantly disrupt Healthcare assistant (e.g. therapy aide/assistant). moderate exposure with limited overlap across core tasks.
Why This Score
34% of tasks overlap with current AI
33% human advantage from judgment & presence
50% demand buffer from SG labour market
AI usage 11pp above theoretical exposure
These factors combine multiplicatively — larger bars do not mean proportionally larger contributions to the final score.
Exposure × (1 − Bottleneck) × Market Modifier. Band stability: watch. How this works
Tasks AI can handle
Reservation management, menu recommendations, order processing, loyalty program tracking, and basic customer query handling via chatbots.
Where humans stay essential
Genuine hospitality and warmth, reading customer moods, handling complaints gracefully, creating memorable experiences, and adapting service to cultural expectations.
Skills to focus on
Common tools in similar work
Derived from matched O*NET technology-skill profiles.
Singapore Reality
Current Singapore signal
Labour now, industry footprint, and a directional 12-month read.
The Clerical, Sales & Service Workers labour market is under pressure. Vacancy rate is 3.1% and fell by 0.2 points from last quarter. recruitment is running above resignation (2.6% vs 1.6%). live job ads are limited, with 1 visible postings in the last 30 days.
Vacancy rate
3.1%
↓ 11.4% year-on-year
Hiring balance
2.6%
recruit vs 1.6% resign
Retrenchment
1.5 per 1,000
Low incidence
Clerical, Sales & Service Workers data · Q4 2025 full
Top Industries
Where this work is concentrated
Accommodation & Food Services
64.3K
→ stable
Top 3 vacancy sector
Wholesale & Retail Trade
60.6K
↓ cooling
Top 5 vacancy sector
Administrative & Support Services
31.4K
↓ cooling
Industry vacancy overlays use the latest published detailed cross-tab (2025 QQ), which can lag the main labour monitor.
12-Month Outlook
Rule-based, not a prediction
What To Do Next
Healthcare assistant (e.g. therapy aide/assistant) has some offset potential, but it depends on transition pathways holding up in practice and on workers clearing the main switching frictions.
What helps
- Nearby moves and published transition support look reasonably strong.
What could slow it down
- Current demand support is thin, so offsets may take longer to show up.
Easier Switch
Nursing aide/assistant 72%Dental aide/assistant 72%Child/After school care centre worker 67%Nursing aide/assistant
easy transition · 72% match
Dental aide/assistant
easy transition · 72% match
Child/After school care centre worker
moderate transition · 67% match
Educarer
moderate transition · 65% match
Undertaker
moderate transition · 63% match
Housekeeper (hotels and other establishments)
moderate transition · 63% match
Beautician
moderate transition · 62% match
Housekeeping matron
moderate transition · 62% match
See how this compares to similar occupations
Compare with... →Evidence
Crosswalk: direct · SSOC 53201
Anthropic: +11pp vs theory
Raw Scores
AIOE -0.189 · θ 0.653 · C-AIOE -0.150
Stability
watch · Optimistic 14% (Low) · Pessimistic 24% (Moderate)
Confidence
64% · Crosswalk 0.30 · Market 0.65 · Fresh 0.80
Wage (SGD/mo)
25th 2,084 · Median 2,432 · 75th 2,870